Catering & Hospitality Manager

Land & Wave Ltd, Swanage, Dorset
Full Time Seasonal
£25,000 pro rata

Closing date 31 May
Contract date: Immediate start – End September (flexible start date)

We’d love a Catering, Hospitality or Events expert to captain the ship at our adventure campsite in Swanage, Dorset.

This role does NOT involve cooking!

You’ll act as a superhost for our school trip guests, ensuring every group is fed on time and efficiently. You will manage each group’s mealtimes, meet and greet each group on arrival and ensure the mealtime process (breakfast and dinner) is super-slick.

A big part of the role will be managing the dietary requirements for each group. This means diligently cross-checking our dietary information sheets and working closely with our caterers to ensure every child and teacher receives the right food. You’ll instil the importance of this process throughout your team.

Management Experience

You’ll head up a crew of 5 or 6 campsite assistants, who will be on hand to help serve food, clear away and assist you. You’ll train them to provide meal service with a smile and manage the clear down after each meal service with the efficiency of a Formula 1 pitstop. 

We want a warm, friendly face to chat to teachers and group leaders and ensure they’re well looked after during their stay. Taking a load of kids on a school trip can be pretty stressful, so your job is to help keep them zen; take an interest, listen to their feedback about the food and provide that little bit of extra customer service  – it really goes a long way.

The joyous part of the job is interacting with all the kids. Chatting to these little legends about the adventures they’ve been up to that day will warm your soul  – they’re ace!

Other Duties
You’ll also enjoy being the Willy Wonka of the camp tuckshop – ensuring the kids have enough goodies to buy each evening. You’ll manage stock levels, ordering and staffing the tuckshop Tuesday – Thursday.

Additional duties include stock checking and distributing packed lunches every morning to the group leaders. This includes checking all lunches are present and correct, ensuring special dietaries are accurately labelled.

This role would suit an organised manager, who loves a process and a system. We’re looking for warmth, energy and reliability. There’s no room for lateness in this role, as everything needs to run like clockwork. You need to be really good at working with lots of different people.

A Typical Week

A typical 40-hour week would look something like this (we can be flexible and shorter contracts / less days are available):

Monday 11.00 – 20:00

Tuesday, Wednesday, Thursday 06.45 – 10:45 & 16:45 – 19.45 (time off in the middle of the day)

Fri 06.45 – 16.45

You’ll have time off in the middle of the day for your own adventures, hitting the beach or catching up on life admin. This is mainly a Monday – Friday role, with occasional weekend work.

Please talk to us if you’d prefer a reduced evening-only or morning-only role – we’re willing to be flexible.

Swanage is perfectly located for a bunch of adventure activities: climbing, hiking, mountain biking, kayaking, paddle boarding. You’re welcome to borrow a paddle board anytime.

About Land & Wave
Land & Wave is an adventure company based in Swanage, Dorset. We’re all about providing people with incredible adventurous experiences within the natural landscape. We’ve been running for 12 years and work with almost 100 schools each year. We also run a professional Outdoor Training Academy, which trains people to become Outdoor Instructors. 

The Lowdown

• Manage meal services

• Group Host – ensure timings, customer service

• Strict management of dietaries

• NO cooking – liaising between school groups and caterers

• Partnership management

• Helping control food waste
• Collating catering feedback

• Managing a team of 5 catering assistants

• Maintaining excellent Food Hygiene standards

• Organising / distributing lunches – ensuring dietaries are catered for

• Tuck shop management / stock levels / taking payments

• Min 24 hours – max 40

• Time off in middle of day

• Daytime off for own adventures – beach, climbing etc

• Majority of weekends off

• Holiday, pension, etc
  
  

Desirable Qualities

Catering or events experience

Partnership management
People Management
Outdoorsy types welcomed
Experience working with children

FREE Training Courses Provided

This role includes 3 days of PAID training:

1 day First Aid Course

Safeguarding Training Course

Manual Handling Course

Food Hygiene Course 

DBS certificate

Accommodation

There are a number of options.
– We can help you source affordable local homestay accommodation. 

– You are also welcome to camp at our campsite at a discounted weekly rate
– There is a double room with kitchenette available to rent onsite, which could be suitable for a couple working at Land & Wave
– Some people choose to house-share – we can put you in touch with like-minded people to explore this option


Contract Dates

Start: Immediate
End: Sept / Oct

We can be fairly flexible with start and end dates – just let us know what works for you.

Application Process

Send your CV and cover letter to [email protected]
We’d love to meet you for an interview asap.

It’s a great idea to spend some time looking at what Land & Wave do. You can follow us @landandwave on Instagram, Facebook and TikTok. Visit www.landandwave.co.uk for a good insight to what we get up to.

Other Outdoor Jobs at Land & Wave

Outdoor Activity Instructor | £21,674 pro rata – SEE JOB
Lead Activity Instructor | £23,500 pro rata – SEE JOB
Campsite Assisitant | £21,674 pro rata – SEE JOB
Maintenance Manager | £25,000 pro rata – SEE JOB
Hospitality Manager / Host | £25,000 pro rata – SEE JOB
Operations Assistant | £22,500 pro rata – SEE JOB
Office Admin Assistant | £21,674 pro rata – SEE JOB

Here’s a handy outdoor job site to see what’s out there in the Outdoor Industry: https://www.outdoor-learning.org/jobs/current-vacancies-new